Introduction
Aeronica Advance Technologies Pvt. Ltd. ("Aeronica", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (aeronica.in), use our services, or interact with us in any capacity.
This policy applies to all users of our website, clients engaging our drone survey, mapping, and agricultural services, and partners or vendors who interact with our platforms. By using our website or services, you consent to the practices described in this policy.
Information We Collect
Personal Information
- Full name, email address, phone number, and company name when you submit a contact form, request a quote, or schedule a demo
- Billing and invoicing details when you engage our commercial drone services
- Government-issued identification (e.g., Aadhaar, PAN) when required for regulatory compliance under DGCA UAS Rules 2021
- Professional credentials and certifications for partner and vendor onboarding
Technical & Usage Data
- IP address, browser type, operating system, and device information
- Pages visited, time spent on pages, referring URLs, and navigation patterns
- Cookies and similar tracking technologies (see our Cookie Policy for details)
Geospatial & Mission Data
- Aerial imagery, LiDAR point clouds, orthomosaics, and 3D models collected during drone survey operations on behalf of clients
- GPS coordinates and flight telemetry data from drone operations
- This data is collected solely for service delivery and is owned by the client unless otherwise agreed in the service contract
How We Use Your Information
- To process and respond to your inquiries, quote requests, and demo scheduling
- To deliver contracted drone survey, mapping, inspection, and agricultural services
- To process payments and manage client accounts
- To comply with DGCA regulatory requirements, including flight logging and airspace clearance documentation via the Digital Sky Platform
- To send you relevant updates about our services, products, and industry insights (only with your consent)
- To improve our website, services, and user experience through analytics
- To maintain the security and integrity of our IT systems and data processing infrastructure
- To enforce our Terms and Conditions and protect against fraud or misuse
Data Storage & Security
All personal and client data is stored on secure, ISO 27001-aligned cloud infrastructure. Sensitive geospatial data from government and defence clients is processed on isolated, air-gapped systems at our Pune facility.
We implement industry-standard security measures including: • 256-bit AES encryption for data in transit and at rest • Role-based access controls with multi-factor authentication • Regular security audits and vulnerability assessments • Automated intrusion detection and monitoring systems • Secure backup and disaster recovery protocols
Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in delivering our services (cloud hosting, payment processing) — bound by strict confidentiality agreements
- With regulatory authorities (DGCA, BCAS, or law enforcement) when required by law or to comply with airspace regulations
- With your explicit consent for specific purposes
- To protect the rights, property, or safety of Aeronica, our clients, or others
- In connection with a merger, acquisition, or sale of assets (with prior notice to affected parties)
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Specific retention periods:
• Contact form submissions: 2 years from last interaction • Client project data: Duration of contract + 5 years (or as specified in the service agreement) • Flight logs and regulatory documentation: 7 years (as required by DGCA) • Website analytics data: 26 months
You may request deletion of your personal data at any time, subject to our legal and regulatory obligations.
Your Rights
- Right to access: Request a copy of the personal data we hold about you
- Right to correction: Request correction of inaccurate or incomplete data
- Right to deletion: Request deletion of your personal data (subject to legal obligations)
- Right to restrict processing: Request that we limit how we use your data
- Right to data portability: Request your data in a structured, machine-readable format
- Right to withdraw consent: Withdraw consent for marketing communications at any time
- Right to object: Object to processing of your personal data for specific purposes
Children's Privacy
Our website and services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy, please contact us: